Employee Agent
Automate everyday employee tasks and support users directly in their flow of work. Agentforce Employee Agent can securely search knowledge articles and other internal data sources to answer questions and guide processes. It helps employees complete common requests, follow policies, and find the information they need without switching tools. You can customize it with your own workflows, data, and rules so it aligns with your organization’s unique business needs and governance.
Sales Agent
Built on the Salesforce trusted AI platform, Agentforce for Sales accelerates quote creation with accurate products and pricing. Instantly generate personalized customer quotes using unified transaction data and CRM, while Agentforce creates, modifies, and summarizes quotes with role‑based access controls. It follows product catalog and fulfillment rules to ensure valid products are quoted, and keeps pricing and discounting within system guardrails. Reduce manual work so reps can focus on reviewing final quotes and closing deals faster.
Service Agent
Empower your service teams to resolve cases faster with AI-generated resolution steps grounded in your organization’s policies and practices. Agentforce for Service delivers concise case summaries, recommended next actions, and guidance based on service plans, knowledge articles, and topics. It can use predefined flow templates, apply service plan eligibility rules, and suggest when to create or update service plans for a case. Agents spend less time searching and more time delivering consistent, high-quality support.
About CloudtoShare​
CloudtoShare is a Salesforce & AI Consultancy based at the AI Innovation Center on the High Tech Campus in Eindhoven.
​We help you find real AI use cases, run safe pilots to validate them, and then scale what works - from strategy and discovery to agile development and change management.
As a certified Salesforce Consulting Partner we design, build and optimize Salesforce environments that are AI‑ready from day one with Einstein, Agentforce and generative AI.
Based at the AI Innovation Center on the High Tech Campus in Eindhoven, we believe in open innovation. Our goal is to work closely with other AI companies to develop and validate new AI propositions, and bring the best of that ecosystem to our clients.
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Salesforce AI Expertise to Supercharge Customer Experience and Productivity. CloudtoShare delivers, AI-enabled Salesforce services that optimize processes and drive smarter customer engagement.
Our Business Relations
Why Companies Choose CloudtoShare?
"CloudtoShare is extremely result driven"
Proactive ensuring goals are met, planning kept and resources properly utilized.
Rob Kooijmans, VP Service Platforms at Volvo Financial Services
C
= Configure
P
= Price
Q
= Quote
Flexibility
Achieve higher performances with more flexible Salesforce capacity
We are committed to understanding your business and providing flexible expertise to help you achieve your goals. We support organizations with flexible services designed to accelerate digital transformations, with a specialized expertise in Salesforce CRM.
CloudtoShare is a certified Salesforce Consulting Partner delivering Salesforce and AI-powered solutions and services.
